1Welcome to Narratus

Narratus turns a screen-recorded workflow into a professional standard operating procedure (SOP) — no writing, no formatting, no software to install.

Record yourself performing a process while you explain what you're doing. Narratus listens to your narration, captures the right moments as screenshots, and produces a clean, branded SOP document you can review, edit, download, and share.

2How Narratus works

Everything happens in your web browser at getnarratus.com — there's nothing to download or install.

• You choose a video that's already on your computer.
• Your browser pulls the audio out of the video and captures screenshots — the video file itself is never uploaded.
• Narratus transcribes your narration, drafts the SOP, and suggests screenshots for each step.
• You review and edit everything, then download a Word (DOCX) or PDF document.
• Optionally, you save the finished SOP to a private library your team can read.

3What you need

• A Narratus subscription and the account you signed up with. (See Subscription plans.)
• A current web browser — Chrome, Edge, or Firefox are recommended. Keep it up to date.
• A workflow video on your computer. MP4 and MOV work best; WebM also works well.
• An internet connection, used to write and format your SOP. (Your video still stays local.)

4Signing in

1. Go to getnarratus.com and open the app (the /sop/ page).
2. Sign in with the email and password for your Narratus account.
3. If your subscription is active, the app opens ready to create an SOP.

You can reach your plan details, run usage, team, and library any time from your Account page — see Section 8.

5The workflow at a glance

6Recording a good video

The quality of your recording shapes the quality of the SOP. A little care here means far less editing later.

Record one process at a time

Good: "How to enter a new customer."   Less ideal: "How to enter a customer, update invoices, and change settings" all in one video.

Talk through your actions

Narrate what you're doing as you do it, using clear action words: "Click the Settings button." "Open the customer screen." "Select Save." "Review the confirmation message."

Keep the screen clean

• Close unrelated windows and silence notifications.
• Hide anything private or sensitive before you record.
• Record full-screen where you can, and zoom in if text is small.

Use clear audio

A headset or external microphone in a quiet room makes a big difference. Speak clearly at a natural pace — audio quality matters more than video resolution.

Keep it reasonably short

• Ideal: 2–10 minutes.
• Workable: 10–30 minutes.
• Long procedures: split them into a few shorter videos.

7Subscription plans

Every plan includes fully managed AI. You buy a plan at getnarratus.com; higher plans include more monthly runs, more seats, and the document library.

What counts as a run?

One complete video-to-SOP creation — from choosing the video through to a finished draft. Re-editing or re-downloading an SOP you already made does not use a run.

Seats & shared runs

A seat is one person who can create SOPs. Everyone on the account shares the same monthly run pool. Readers and Librarians in the library are free and don't use a seat — only creating SOPs does.

Monthly reset

Your run quota resets on the 1st of each month. The reset date is shown on your account page.

8Your account page

Open the Account page (the /account/ page on getnarratus.com) to see and manage everything about your subscription:

• Your current plan, billing frequency, and next renewal date.
• Runs used this month and when they reset.
• My Team — invite or remove team members (see Section 9).
• A Document Library card that opens your library (see Section 19).
• Buttons to upgrade your plan, update your payment method, or cancel.

If you're on someone else's team, your account page shows a note explaining that billing is handled by your account owner.

9Team seats

If your plan has more than one seat, you can invite colleagues to create SOPs under your subscription.

1. On your Account page, find the My Team panel.
2. Type a teammate's email address and click Invite teammate.
3. They receive an email invitation. (You can also click Copy invite link to send it yourself.)
4. When they accept, they create their own login and can start making SOPs.

Everyone on the team shares the same monthly run pool. To free up a seat, click Remove next to a member.

10Choosing your video

1. In the app, click Choose a video file.
2. Select your recording. Narratus checks it and reads its length.
3. You'll see the file name and duration, with a reminder: "The video stays on this computer."

11Entering SOP details

Next, fill in the details that appear on your finished document:

• SOP title (required) — the name of the procedure, e.g. "Monthly CAP Ex Load."
• Organization (required) — your company or team name.
• Your name, your title, department — shown in the document's title block.
• Screenshot keywords — the action words Narratus watches for when picking screenshot moments.
• Company logo (optional) — upload once and it appears on the title page of every document.

Then click Create SOP.

12While Narratus works

After you click Create SOP, Narratus works through a few stages and shows progress as it goes — for example, "Transcribed 2 of 3 audio parts." Larger videos take a little longer because there's more audio to transcribe.

You can leave the tab open while it works. When it's done, the editor opens with your draft SOP and suggested screenshots ready to review.

13Choosing screenshots

Narratus marks each place a screenshot belongs with a [Screenshot 1], [Screenshot 2]… tag in the SOP text. You pick the exact frame for each one.

1. Click a [Screenshot N] marker in the SOP text. The screenshot picker opens.
2. Browse the filmstrip of frames captured around that moment, and click the one that best shows the step.
3. Need a moment that isn't in the strip? Use the scrubber to move through the video to the exact frame.
4. Crop the frame if you only want part of the screen — drag a box over the area to keep.
5. Confirm, and the screenshot is placed at that marker.

You can reopen any screenshot marker later to swap the frame or re-crop it. Frames are captured from the copy of the video held in your browser — nothing is uploaded until you approve a shot.

14Editing the SOP

The draft is a starting point — always review it before you share it.

• Fix any wording that's unclear, add missing detail, and remove anything the video didn't actually cover.
• Move a [Screenshot N] marker by cutting and pasting it to a new spot in the text.
• Use Read aloud to proof it by ear (see Section 15).

15Read aloud

Hearing a procedure read aloud catches awkward phrasing and missing words that the eye skips over.

• Click 🔊 Read aloud to have the SOP read to you.
• Click ■ Stop reading to stop at any time.

Read aloud uses the voices built into your web browser and computer, so no extra download is needed. The available voices depend on your operating system and browser.

16Other languages

Narratus can translate your SOP when you download it. Use the Document language menu above the download buttons to choose the output language — English, Spanish, French, Irish, German, Portuguese, Italian, Dutch, Polish, or Chinese.

If you choose a language other than the one you spoke, Narratus notes that the export "will be translated" and takes a short extra moment to prepare it. Your on-screen draft stays in the original language; only the downloaded file is translated.

17Downloading DOCX & PDF

When the SOP is ready, download it in the format you need:

• Download DOCX — a Microsoft Word document, the fully editable master format.
• Download PDF — a fixed, ready-to-share version.

What the document includes

• A branded title page with your logo, organization, and author details.
• Your screenshots, sized to sit neatly within the page margins, each kept together with its caption.
• Clean formatting for lists, warnings, and tips, plus a table of contents in the Word file.

Re-downloading a document you've already created does not use another run.

18Save to library LIBRARY

If your plan includes the document library (Professional and up), you'll see a Save to library button alongside the download buttons.

1. Click Save to library.
2. Give the document a title (it defaults to your SOP title) and an optional short description.
3. Click Save to library again to confirm.

This stores a private, always-current copy in your organization's library so your team can read it — separate from the file you download. You choose when a document is saved; nothing is stored unless you save it.

19The document library LIBRARY

The library is a private home for your finished SOPs, where the right people can read them any time — no shared drives, no email attachments, no "which version is current?"

Open it from the Document Library card on your account page, or go to the library page (the /library/ page on getnarratus.com). What you see depends on your role.

20Roles & people LIBRARY

The library has three roles. Readers and Librarians are free and unlimited — they never use a paid seat.

Managing documents (Owner & Librarian)

• Rename — change a document's title or description.
• Archive / Restore — hide a document from readers without deleting it, then bring it back later.
• Delete — permanently remove a document.
• Open a document — click its title to read the stored version exactly as saved.

Inviting people

1. In the library's People section, enter an email address.
2. Choose a role — Reader, or Librarian (owner only).
3. Click Send invitation. If the email doesn't arrive, use the Copy link button on their pending entry to send it yourself.
4. When they accept, they create their own login and appear in the list.

21Reading & acknowledging BUSINESS

Readers open the library, click a document title, and read the procedure in their browser. Anyone with access can read; there's nothing to install.

Read-acknowledgement

On Business and Enterprise plans, each reader confirms they've read a procedure with an "I have read and understood" button at the top of the document. This is the compliance feature that lets you prove a procedure was read.

• Once confirmed, the reader sees the date they acknowledged it.
• If the document is updated, acknowledgement resets — everyone is asked to confirm the new version, so "acknowledged" always means the current version.

Seeing who's read what

In the manager view, each document shows a Views count and a Read X/Y figure. Click Stats on a document to see every person's status: Read, Outdated (they read an older version), or Not read, with view counts and dates.

22Exporting the whole library LIBRARY

Owners and Librarians can download the entire library at any time — a guarantee that your procedures are never locked in.

1. On the library page, click Export library.
2. A ZIP file downloads containing every document as a self-contained web page, plus an index.html contents page.
3. Unzip it and open index.html; each document opens in any browser and prints cleanly to PDF.

23If a subscription lapses LIBRARY

Your library isn't held hostage if a subscription ends.

• Readers lose access to the library when the subscription lapses.
• The account owner and librarians keep read and export access for 30 days, so nothing is lost before you can retrieve it.
• Reminder emails go to the owner during this window; resubscribing restores everything — documents and reader access — immediately.
• After 30 days without renewing, the library is permanently deleted.

24Privacy & your data

• Your video never leaves your computer. The browser reads it locally to extract audio and capture frames. Only the transcript text and the screenshots you approve are processed.
• Saved documents are private. Library SOPs are visible only to the people you invite — never public, never indexed, never seen by other customers.
• You control what's stored. A document is only kept in the library when you choose to save it.
• No API keys or technical setup. The AI is fully managed within your subscription.

25Troubleshooting

26Frequently asked questions

27Getting help

If you're stuck or something isn't working as described here:

• Check the Troubleshooting and FAQ sections above.
• Confirm your subscription is active on your Account page.
• Contact the Narratus team through the support form at getnarratus.com.

When you contact support, it helps to include what you were doing, what you expected, and what happened instead — plus your browser and, if relevant, the SOP title.